Rival

Shipping & Delivery Policy

We are committed to delivering your lighting products safely and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

  • Standard Delivery: 5–10 business days across India.
  • Delivery timelines may vary depending on location, product availability, and courier service conditions.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before order confirmation.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delivery Delays

While we strive to deliver on time, delays caused by weather conditions, transportation issues, public holidays, or unforeseen circumstances may occur.

Damaged Shipments

If your package arrives damaged, please notify us within 48 hours of delivery along with photos of the product and packaging.

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